Answers to Frequently Asked Questions

Yes, we regularly partner with Senior Move Managers in other parts of North Carolina or the nation to help facilitate a stress-free transition, either preparing the belongings here to move elsewhere, or receiving the belongings and setting up the new home in our area.

Oftentimes clients will have family members or friends that are able to use some of the belongings not being moved. We also regularly guide clients to the best avenues for potentially selling their items and can recommend trusted appraisers if needed. For items that are not sellable, we coordinate donation pick up and also work with local haulers to handle the items that must be recycled or taken to the landfill. Regardless of the avenue, we can handle complete emptying of the former residence.

One of the first steps that we recommend is a floor planning session for your new residence. Working with you, we will discuss and measure the furniture you would like to move and then place it on the scaled floor plan using our planning board. Clients typically find their mental stress greatly reduced once the furniture layout is complete! And this step makes your move most efficient for the movers, decreasing their time and your cost.

As a member of the National Association of Senior Move Managers (NASMM), the leading membership organization for Senior Move Managers, Move Elders With Ease is bound by a pledge of integrity and committed to safety and ethics as well as professional development. NASMM is recognized for its innovative programs and expertise related to senior move management, transition and relocation issues affecting older adults.

NASMM’s Senior Move Manager - Certified (SMM-C) is the only certification program designed exclusively for Senior Move Managers, offered by a professional non-profit trade association and based on both knowledge and experience.

Depending on the situation and availability of staff and a mover, small moves can be done with just a few days notice. These smaller moves are typically for older adults moving into an assisted living apartment, memory care unit, or skilled nursing facility. Larger projects or moves into independent living communities, including cottages and apartments, typically take more time, anywhere from three weeks to several months, depending on the amount of belongings and the specific project goals. It’s never too early to begin the planning process so call now for an in-home consultation.

Although movers provide an invaluable service in lifting heavy furniture and relocating your belongings from one home to the next, we take care of the details that matter most to seniors. In our experience, move managers are much more conscientious packers and unpackers. We place belongings in the appropriate place within your new home using common sense and knowledge of your preferences to guide our actions. We also have an eye for color and décor and are regularly complimented on how nice the new home looks.

No. We are happy to assist you with whichever services you need.

Some clients choose only the custom floor plan, packing the fragile items and hanging the artwork. Others choose to use all of our services. It’s entirely up to you. From move management to home clean-out and renovation, we can either provide the needed service for you or we will guide you to a trusted colleague who specializes in that area.

You can read our full Covid Policy by clicking the top right Covid-19 icon on any page on the Move Elders With Ease website.

While we specialize in physical moves and document shredding, we can refer you to trusted colleagues who handle digital-asset management to ensure your online accounts and records are organized securely.

Yes—Move Elders With Ease is fully insured and bonded, giving you peace of mind that your belongings are protected from start to finish.

We manage the entire process—hiring professional movers on your behalf, supervising their work, handling logistics and ensuring they adhere to our high standards for senior care.

We unpack each box with care, placing items where you want them, hanging artwork, styling décor and making sure every room feels like home before we leave.

Small moves can be arranged within a few days, but for larger downsizing or independent-living moves we recommend contacting us 3–6 weeks ahead so there’s ample time for planning, decluttering and scheduling.

Yes—if selling items is part of your plan, we’ll coordinate with reputable local estate-sale firms to maximize your return and take that burden off your shoulders.

We tailor our approach—using color-coded labels, clear “open first” instructions and a patient, supportive team—so that unpacking is intuitive and nothing feels overwhelming.

Find out more about packing an moving here

For small moves—like assisted-living or memory-care apartments—we can be onsite within just a few days, handling packing, transport, setup and final walk-through to make sure everything is perfectly placed.

Absolutely—our services are a la carte, so you can pick and choose exactly what you need (e.g., just packing, just floor planning, just unpacking) without having to hire a full package. Reach out to us today

As a Raleigh-based, fully insured and bonded firm, we handle every detail—from floor planning to donation coordination—so you can relax, confident that seasoned professionals are taking care of your transition.

We include family in every step—measuring and planning with your input, sharing our professional recommendations, and keeping everyone informed so the move feels like a team effort.

Unlike standard movers, we focus on details that matter most to seniors—thoughtful furniture placement, personalized décor setup, gentle handling of keepsakes and a calm, cheerful approach that reduces stress.

First, we conduct a one-hour free consultation and provide a non-binding estimate. Next comes decluttering and floor-plan design, followed by supervising the packing and moving day logistics. Finally, we unpack, place furniture, hang décor, and help you settle in.

We’re full members of the National Association of Senior Move Managers and hold the NASMM Senior Move Manager–Certified (SMM-C) credential, the only certification designed exclusively for senior move managers.

Our move managers are trained to be conscientious packers: we use museum-quality materials where needed, clearly label fragile boxes, and employ decades of experience moving valuables for seniors to ensure nothing is damaged.

Every project starts with decluttering and a scaled floor-plan session, so you know exactly what fits where. From there, we handle logistics—hiring movers, scheduling pickups, supervising packing/unpacking—to streamline your transition.

We begin with a free in-home consultation to understand any mobility or safety needs, then recommend home modifications (furniture placement, décor adjustments) and create custom floor plans that prioritize comfort and accessibility.

Our team supervises every step of the packing process—carefully wrapping and boxing items of all sizes—and then oversees unpacking and arrangement in the new home, placing belongings exactly where you want them for maximum convenience.

During our downsizing services, we’ll connect you with trusted estate-sale and consignment vendors in the Triangle who specialize in senior transitions, so you don’t have to vet or manage multiple providers on your own.

We provide full-service senior move management—including local, in-state and out-of-state moves—plus downsizing, decluttering, supervising packing, overseeing movers, furniture placement, unpacking/arranging belongings, hanging artwork, light staging and coordinating consignments or donations.